Refund policy

Last updated: 18 September 2026

This is the whole policy. It’s short because there’s nothing hidden in it. There are two promises: one for the first week, one for the first three months.

1. The seven-day promise (Full System and Survive)

If you buy The Brazilian Academy and, within 7 days of your purchase, you decide it isn’t for you, for any reason, email me and I refund you in full. You don’t have to prove anything. You ask; you get it.

The way I’d like you to use those seven days: watch the first lessons, do the drills, use the app every day. Seven days is enough to know whether this is the way you learn.

2. The 90-day conversation guarantee (Full System only)

Separate from the seven days above, the Full System carries a second promise. Follow the daily drills for 90 days from your purchase date: the app 15 minutes a day, at least five days a week; all sixty lessons, in order; and the four phase checkpoints posted in the community as you reach them. If at day 90 you still cannot hold a real 15-minute conversation with a native Brazilian without locking up, message me. I coach you one-on-one until you can, or I refund 100% of what you paid. Your choice.

The conditions exist for one reason: this promise is about the system working when it is used, not about whether it was opened. Your app activity and your checkpoint posts are the record, and I check them before coaching or refunding. Ask between day 90 and day 120, from the address you bought with. This promise applies to the Full System only; Survive carries the seven-day promise above.

How to ask

Send an email to barbosalanguage@gmail.com from the address you bought with, saying you’d like a refund. That’s it.

• No form. No call. No “let me offer you a discount instead.”
• You don’t have to explain why, though if you tell me, it helps me make the course better.
• Nothing to send back.

I’ll confirm within 3 business days and issue the refund through Stripe to the card you paid with. Depending on your bank it appears within 5 to 10 business days.

Payment plans

A payment plan (2 × $155 or 3 × $115) is the full price in instalments, not a subscription you can stop early: a missed or cancelled instalment ends your access until it is settled. If you’re on a plan and ask for a refund inside one of the two promises above, I refund whatever you’ve paid so far and cancel the remaining payments.

Outside the two promises

Refunds aren’t available outside the two windows above. Purchases made before 18 September 2026 keep the 30-day window they were sold with.

Access

Every purchase includes one year of access to the course, the app and the community from the date of purchase, with every update released in that year. When a refund is issued, your app login and community membership are closed. Anything you downloaded is yours to delete; the licence to use it ends with the refund.

One exception

This policy is for people who gave the course a real try and found it wasn’t for them, which is exactly who it should be for. If an account has clearly been used to copy and redistribute the material, or if the same person refunds repeatedly across multiple purchases, I reserve the right to decline. That has never happened and I expect it never will.